Click to link below to view our programs designed to help sellers thrive under pressure and hit President’s club.We describe the design of a knowledge-building environment and examine the role of knowledge-building portfolios in characterizing and scaffolding collaborative inquiry. This exercise should help you leverage your thinking and approach conflict with a pro-social mindset that is fueled by curiosity, compassion, empathy and love. If not – use the questions above as prompts to interrupt your defensive mindset and journal for 10 minutes. So next time you’re experiencing any internal or external conflict…Īre you using your Mindset to create leverage ?
What other factors could be making me feel this way?.How did I contribute to making myself feel this way?.Why might I be feeling angry, anxious, afraid or ashamed?.You can use the same questions when you’re experiencing internal conflict by switching they/person/them to I/me/myself: What’s one nice thing I can do for them?.What other factors could be making them feel this way?.How did I contribute to making them feel this way?.Why might they be feeling angry, anxious, afraid or ashamed?.Here are some questions to help you get started: Much like how we ask good questions to defensive buyers to make them more curious about what we’re selling we can ask ourselves good questions when we’re feeling defensive that help us become more curious in resolving conflict. So if resolving conflict means we need to become more curious, compassionate, empathetic and loving… Then how do we create these emotions? In doing so – we move our fulcrum closer to conflict, which creates leverage and makes it less stressful to resolve. We can use emotions like compassion, curiosity, love and empathy to create a Pro-Social Mindset that motivates us to approach conflict. The good news is we’re always in control of our Mindset, just like we’re in control of where we place our fulcrum. Similar to trying to lift a heavy rock with no leverage, resolving conflict in a defensive mindset becomes stressful and usually hopeless. These emotions shift us into a Defensive Mindset in which we’re motivated to avoid conflict shifting our “fulcrum” away from conflict. Oftentimes when we encounter conflict, we experience challenging emotions like anger, fear, and shame.
#Conflict and mindset collaboratory how to#
All we need to do is replace “Stone” with “Conflict” and “Fulcrum” with “Mindset”.Įnjoying This Post? Learn How to Thrive Under Pressure and Hit President’s Club The reason I’m sharing this with you is because we can apply these same principles to how we resolve conflict. This creates leverage and lowers the amount of effort we need to use to move the stone. When the fulcrum is moved farther away from the stone, the stone will be much harder to lift and require high effort.īut, we can make our lives easier by simply moving the fulcrum closer to the stone. In the example below – depending on the positioning of our fulcrum, we can make the stone easier or harder to lift. “Give me a place to stand on and I will move the Earth.”Īrchimedes used this principle to demonstrate how we can use a lever to amplify our force and lift objects far heavier than we could have otherwise. The Law of The Lever is a principle created by Greek mathematician, physicist, engineer, inventor and astronomer – Archimedes. Sometimes all you need to do is shift your Mindset.Īn easy way to remember to do this is to learn about The Law of The Lever. There’s no question that trying to resolve conflict can be extremely challenging and have a dramatic impact on our daily Mental Health.Īs a result, many of us avoid conflict at all cost.īut conflict doesn’t need to be hard, scary or burdensome. Whether it’s inner conflict with our thoughts, feelings and emotions that are spiraling out of control when we’re anxious… Or external conflict like a disagreement with a partner, friend or buyer…
Do you know how to resolve conflict you face in sales?
0 kommentar(er)
